您需要为团队举办午餐和学习计划所需的一切

It's always a tough call. Should you treat yourself to a real lunch break by getting out of the office, taking a true 30 to 60 minutes, and refusing to check your inbox? Or, should you quickly heat up leftovers from last night and shove it down as you continue to ferociously respond to emails?

Although you're allowed a break during your workday, it's stressful to actually take that time to relax. With a heavy workload, it can seem like precious time wasted.

This is where lunch-and-learns come into play.

午餐和学习的好处

1.效率

如果您经营中小型企业，那么您的支持和服务团队可能没有时间进行培训。当您的团队由少数代表组成时，您需要为客户提供它们，而不是专注于个人发展。在这里，午餐和学习可以在他们的日常工作流程中为您花更多的时间。

在员工休息期间，不用使用工作时间，而是在员工休息期间进行午餐和学习。代表自愿时间与演讲者见面或进行共同的活动。只要环境放松和乐趣，您的员工就不会觉得自己的休息已经被带走了。

2. Team-Building

客户服务代表感到孤立是很常见的。即使他们在团队中运作，他们的工作通常与客户一对一。而且，如果他们确实与其他代表合作，大多数团队都会使用内部消息传递系统进行交流。

Lunch-and-learns create an opportunity for employees to meet with one another face-to-face. This builds a stronger community within your service teams because reps are more familiar with their teammates. That connection will improve productivity and expose hiddendata silos在您的组织内部。

3.网络

如果您想吸引新员工，午餐和学习是一个有效的网络工具。您可以对谁对您的公司感兴趣并与潜在客户建立偶然的关系。raybet电子竞技

例如，我曾经在Hubspot参加午餐和学习，我们有机会吃三明治，并与联合创始人和CTO进行问答Dharmesh Shah。作为实习生，这是与高管建立联系的难以置信的机会 - 我通常无法拥有的机会，而且我可以在一个小时内拥有通常在办公桌上吃饭的一个小时。

下面，我们策划了一系列技巧和窍门，以为您的团队创建最佳的午餐和学习计划。

午餐和学习想法和主题

1.交叉训练

午餐和学习计划的最有价值的用途之一就是交叉培训 - 当员工向各个部门的同事教授他们的日常责任时。该员工还可以教授新的特定工作技能。总体而言，通过允许所有员工了解每个团队的内部运作，这有助于在您的工作场所内形成更多的凝聚力。

此外，交叉培训可以包括对最近或即将到来的项目的回顾，以及该特定个人或团队的成就。在一家公司（尤其是大型公司）工作时，raybet电子竞技很容易被自己的团队包裹起来，而忽视了其他所有人的工作。通过包括偶尔的交叉训练午餐和学习，您可以确保我们所有人都在扎根于彼此的成功，并注意所有帮助使公司尽力而为的人。raybet电子竞技

2. Product Training

Lunch-and-learns can also be a great opportunity for educating employees on new products. Companies in most industries are constantly researching, testing, and innovating new ideas for products and services. Unless you're on one of the teams dedicated to building these products, you may find that you have no idea what your company is actually selling.

By educating the whole company on its products, you can feel confident that any employee could explain them to a customer or prospect. And, rather than forcing employees to look at the products on their own time or delve into an online training course -- which would likely not survive the average attention span -- you can have them learn in an open, friendly environment on their lunch breaks.

3.员工领导的研讨会

Sometimes, an employee has a particular skill that they'd love to share with their coworkers. Similar to TEDx Talks, these employee-led talks can be rooted in whatever they are passionate about: from leadership to best practices to positivity in the workplace.

Send out a form and allow employees to submit their own topics for consideration. Then, when the big day comes, they can take the stage. It's a lot more interesting to gain new information when it keeps coming from different sources, and your employees will love learning about new topics that aren't always directly related to your company and its products. In addition, it will help some of your employees refine their public speaking skills.

4. Recent or Upcoming Changes

When change is a-coming for your company, you may worry about how well it will stick in the minds of your staff. Rather than sending a lengthy, eye-glazing email that may be left unread, consider delivering this information in-person at a lunch-and-learn.

演示文稿可以在视觉上指示这些变化，这将帮助员工更好地记住他们。毕竟，根据今天的心理学，“有效使用视觉效果可以减少学习时间，提高理解，增强检索并增加保留率。”而且，通过亲自中继这些变化，您将使人们有机会立即提出后续问题。您想立即消除任何混乱，这在午餐和学习中是可能的。

5.Diversity Conversations

无论您的组织走了多远，总有改进的余地。这种情绪比多样性和包容性更真实。多样性和包容性是一项持续的对话，公司永远无法真正实现。raybet电子竞技相反，这总是要为HubSpot自己的想法而努力，努力和注意的想法文化法规。It, too, is a work in progress, but that progress began through ideas shared between employees.

Occasionally hosting lunch-and-learns about diversity and inclusion can show your employees that you genuinely care about making your workplace a safe space. Rather than lecturing the room, allow the program to turn into an open discussion. Employees can enjoy their lunch and feel comfortable expressing their feelings on the matter in a way they might not have in a more formal setting.

6.实践适当的健康和健康

It's difficult to balance a sedentary office job and a life of health and wellness. Unless you have standing desks, your employees might fall into a rut of lethargy in the workplace. Thus, it could be a good idea to cover health and wellness at your next lunch-and-learn.

提出了该ns for employees who want to lead a healthier day at the office -- both physically and mentally. You can educate on short five-minute meditations that can be done right at the desk, light在工作中锻炼或休息，以及避免每天购买不健康午餐的技巧。

Encourage your employees to split up their day with a workout or yoga session or work from home when they need a mental break from the office. You want your team to always feel comfortable taking the steps they need in order to maximize their physical and emotional health and be the best worker they can be.

7. Developing Leadership Skills

在大多数公司中，一线客户支持代表是入门级职位。员工可能会开始自己的职业作为支持代表，但渴望成为customer service managers。集中于发展领导能力的午餐和学习可以帮助这些员工实现其专业目标。

Most leadership events utilize a guest speaker who talks about experiences they've had in their career. The speaker can either come from within the company or an external resource. So long as their background and career path are relevant to your employees, guest speakers are a great tool for outlining essential leadership qualities.

8. Managing Time and Meeting Deadlines

Whether it's within their personal or professional lives, managing time and meeting deadlines is an important skill for employees to have. Being able to plan out a workday and achieve goals on-time helps to reduce stress and improve job security. And, when employees get their work done early, they have more time to develop professional skills.

有效的时间管理也对您的业务有益。当服务代表满足他们的日常配额时，您的业务会遵循实现其年度目标的途径。通过始终如一地达到目标基准，您将在确保长期增长的同时观察到立即的成功。

1.涵盖光主题。

Since your hosting this program as a lunchtime alternative, you never want to cover material that is harsh or serious. This is not the time for intensive trainings, triggering material, or firm talk-downs. Those should be scheduled privately and labeled as such.

Rather, this is a time to cover lighter topics that may not typically take priority in a busy employee's day. Lunch breaks are the perfect time for employees to learn new skills, get educated on company products and changes, and partake in open conversations. You want them to leave the lunch-and-learn feeling refreshed and excited to complete the second half of their day.

2.邀请员工提交自己的想法。

The best way to get your employees interested in attending lunch-and-learn programs is by having them select the topics they'd like to cover. After all, if the programs are on a voluntary basis, who is going to show up to events that seem boring to them?

Consider sending out a form to your entire team asking them to submit topics they'd like to cover. That way, you can come up with a range of potential programs. There are some that will need to cover important company updates, but others can run free based on interest. And, hopefully, employees will share their suggested events with friends, thus achieving an even larger audience.

3.提供食物和饮料。

As much as someone might enjoy the content of your lunch-and-learn, that's typically not what's going to entice them into coming. Unfortunately, there's little to which an employee will say no as long as it involves free food and beverages.

Of course, it's not always financially possible to provide a full lunch meal for an entire team of employees. However, even purchasing cheap snacks can be an incentive and can encourage more people to come. And, once they're there, they'll be hooked onto the conversation and will, hopefully, return in the future.

4.适当安排。

如果您提前一天计划，您不能指望任何人都会参加午餐和学习。您不仅会感到准备不足，而且员工可能已经制定了当天的午餐计划。至少发出一周的通知是很普遍的。这样，人们就可以将计划安排到一天的时间表中。

此外，您可能对计划一周中的每一天进行新的午餐和年学习计划感到兴奋，您可能会过度使用它。午餐和年学习应作为一个特殊事件，偶尔发生。计划每周举行一周，并每次旋转主题。如果有足够的兴趣，您可以切换到每周两次。但是，请理解午餐也应该是放松的时候。如果人们并不总是会出现您的计划，请不要冒犯，因为有时与朋友一起度过美好时光或在办公桌上完成额外的任务同样重要。

5.创建一个学习目标。

无论您讨论如何讨论，都应在活动前设定学习目标。该目标将锚定讨论，并保持对话并与该主题相关。即使活动应该是休闲的，员工仍然应该从课程中夺走一些东西。

When setting a learning objective, don't overthink it. Keep it simple and clear for the entire audience. Remember that your employees are on break and aren't interested in diving too deep into a complicated issue.

6.找到一个好主持人。

您的午餐和学习者的主持人可以进行或打破您的活动。如果他们沉闷或不可交通，员工将脱颖而出，并从目标中失去注意力。这就是为什么要找到一个了解目标受众的需求和目标的强大主持人很重要的原因。

最好的演讲者来自在你的公司。raybet电子竞技That's because these people understand the roadblocks that your team faces on a daily basis. They're familiar with all of the company's operations and they know how to motivate your employees.

7. Provide a post-event space.

活动结束后，一些与会者可能想进一步讨论该主题。重要的是要为这些人提供空间，即使在结论之后，他们也可以继续深入研究。通过这样做，您将向您托管的计划展示真正的投资。

If your event has a speaker, ask if they would spend time answering follow-up questions. Or, if it was a group event, leave resources and tools available for employees to conduct the lesson on their own. So long as employees are still meeting their daily goals, you should encourage them to continue developing their skills.

8.考虑您的远程员工。

如果您的公司雇用raybet电子竞技远程团队成员，则必须在创建午餐和学习计划时不要忽略他们。这些员工可能已经与公司脱节了，如果您忘记将他们包括在团队建设活动中，那么他们很难像您组织的一部分一样。raybet电子竞技

在开发活动时，请务必考虑远程员工将如何参与。使用Slack或Zoom等消息传递工具包括所有团队成员，并为所有人提供参与体验的机会。对于国际公司，这将连接在不同时区工作并且可能不会每天合作的员工。

Overall, the point of a lunch-and-learn is, literally, to have lunch as a team and learn something new. So, don't get too bogged down in the details of planning the program. Simply, offer your employees the tools and space they need to do something both fun and productive during their lunch break.

To learn more, read aboutwork from home customer service jobs下一个。